USEA Member Portal Login Guide

Video Login Walk Thru

Step-by-Step Guide

Hello and welcome to the new USEA Member Portal! Our goal with this portal is to provide you with a more streamlined and user-friendly experience. Today, we'll walk you through the login process, starting with first-time users and then covering existing users.

First-Time Users

Step 1: Enter Email

For those of you who are new to the USEA Member Portal, start by entering your email and clicking 'Login.'

Step 2: Password Creation

If your email is not recognized, you'll be prompted to create a password. Make sure it's at least 10 characters long.

Step 3: Validate Email

Next, you'll need to validate your email address. Check your email for a validation link, click it, and then log in using your newly created password.

Existing Users

Step 1: Enter Email

For existing users, let's begin by entering your email address. We've simplified the process by switching from usernames to email addresses for logging in.

Step 2: Enter Password or Username

Next, you'll be prompted to enter your password.

If you share an account, you'll also need to enter your username along with the password. If you've forgotten your username, please refer to the email sent to you by USEA Member Services. If you can't find that email, contact [email protected] for assistance.

Step 3: Confirm User Profile

Once you successfully log in, you'll be asked to confirm your user profile information. Some details may have changed, so please review your information carefully.

Step 4: Login Help/Reset Password

If you encounter any issues logging in, you'll receive a prompt to reset your account. Simply click 'Forgot Password' to have a reset link sent to your email. Follow the link to reset your account.

Thank you for using this walkthrough. We're excited for you to experience the new USEA Member Portal. If you have any questions or need further assistance, feel free to contact [email protected].

Frequently Asked Questions (FAQs)

What will be my username for logging in?

Your email address will serve as your username. However, if you share an email with another user, you will be prompted to enter both your email and a unique username.

What should I do if I forget my password?

If you're unable to log in, click on the "Forgot Password" link. An email will be sent to you with instructions on how to reset your password.

Who should I contact if I have trouble logging in?

If you encounter any issues during the login process, please send an email to [email protected]. Use the subject line "Login Help for [USEAID]" or "[Your Email Address]."

Will I need to update my profile information after logging in?

Yes, upon your first login, you will be prompted to update your information. Even if you've previously provided this information to USEA, we ask that you confirm and update your details.

Is my personal information secure?

We take the security of your personal information very seriously. All data is encrypted and stored securely.

What browsers are supported for the new login process?

The new login process is compatible with all modern web browsers, including Chrome, Firefox, Safari, and Microsoft Edge.

What should I do if I encounter an error message?

If you see an error message, please capture a screenshot and send it to [email protected] for further assistance.

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