My name is Cortney McDaniel, I am a 28-year-old 911 dispatcher for the North King County area in Washington state. We dispatch for six police agencies and 14 fire departments (56 fire stations). On average, we take about 700 calls a day. I started this career as a stepping stone to eventually become a police officer in the Seattle area and then becoming an officer on the equestrian mounted patrol division. After finding out that the Seattle mounted patrol is no longer, I decided to remain as a dispatcher at NORCOM.